Terms

SeatsAssigner is operated by Menifays, Sigmaplantsoen 315, 2321 KK Leiden, the Netherlands. Chamber of Commerce (KvK) 42160283, VAT (BTW) [NL………B01]. You can reach us at support@seatsassigner.com.

These terms apply as soon as you make an account or use the app. They are governed by Dutch law.

SeatsAssigner lets you build a guest list, lay out a floor plan and seat people on it. You can keep one free event at a time, with as many guests on it as you like. A free event can be downloaded, as a PDF chart or an Excel guest list, while it has up to 15 guests.

Past that, downloading and printing that event is a one-off payment of €12. It applies to that one event and lasts 1 year from the day you pay, which is far longer than the weeks a seating plan takes to build. There is no subscription and nothing to cancel. Paying for an event also frees your one free slot, so you can start another.

Payments are handled by Stripe, which acts as the merchant of record for your purchase: it is the seller on your receipt and card statement, and it calculates, collects and remits the VAT due in your own country. Prices are in euros, and prices shown to consumers include VAT.

As a consumer in the EU you normally have fourteen days to withdraw from a distance purchase without giving a reason. Digital content is the exception: by unlocking an event you ask us to give you access immediately, and you acknowledge that you lose the right of withdrawal once we do. That is what the confirmation at checkout is for.

If something is broken and we cannot fix it, you are entitled to a remedy under Dutch consumer law regardless of the above. Write to support@seatsassigner.com.

Keep your password to yourself; anything done from your account is treated as done by you. Tell us at support@seatsassigner.com if you think someone else has access to it. You must be old enough to enter into a contract where you live.

You own what you put into SeatsAssigner and you keep owning it. We store and display it so the app works, and we make no other use of it.

Because a guest list is other people's personal data, entering it is your call and your responsibility: you confirm you have a lawful basis for holding those details and for putting them here. For that data you are the controller and we act as your processor; the privacy policy sets out the terms on which we do so.

Do not use SeatsAssigner to break the law, to store data you have no right to, to attack or overload the service, or to resell it as your own. We can suspend or close an account that does, and will tell you why.

We work to keep SeatsAssigner running but do not promise uninterrupted or fault-free availability. Keep your own copy of anything you cannot afford to lose. The Excel and PDF exports exist for exactly that.

We build and run SeatsAssigner with care, but we do not promise that it is free of faults or always available. To the extent the law allows, our liability for any loss arising from the service is limited to the amount you paid us in the twelve months before the event that caused it, and we are not liable for indirect or consequential loss, such as lost profit or costs you incur because the service was unavailable or a chart was wrong. Nothing in these terms limits our liability for intent or deliberate recklessness, or for anything the law does not allow us to limit. Your statutory rights as a consumer are not affected.

You can delete your account at any time from the account page; it removes your events, guest lists and floor plans, including ones you have paid for, and cannot be undone. We may update these terms and will change the date at the top of this page when we do; if a change materially affects you we will tell you before it takes effect, and you may close your account instead of accepting it.

Dutch law governs these terms. If you are a consumer resident elsewhere in the EU, this does not deprive you of the protection of any mandatory rules of your own country.

Disputes go to the competent court in The Hague (Rechtbank Den Haag). A consumer may always bring a claim in the courts of their own place of residence.